Privacy Policy

Mahatma Gandhi Medical College and Hospital (A Unit of Mahatma Gandhi University of Medical Sciences & Technology) is committed to protect the privacy of the patient information and handling the patient data in a responsible manner. The privacy policy explains how information is collected, used, disclosed, and accessed including any correction in the information as and when required. The use of information is restricted to individuals who are required to provide any services to the user. By accepting the privacy policy, it is hereby confirmed that the user is bound by the terms and conditions of this policy and provides consent regarding the collection, using, and sharing of information as explained in the privacy policy.

We will regularly update the privacy policy from time to time. This will include adding, removing, or changing a particular section of the privacy policy as per the requirement. Mahatma Gandhi Medical College & Hospital reserves all such rights regarding the amendment of the information. It is advised that if the user does not agree with the privacy policy or any part of it at any time, he/ she should avoid using the various services provided and should not provide any personal details. If the user is using the services on behalf of another person, it is suggested that the user should accept the terms of this policy on the said person s behalf.

• Type of information we collect

  We collect general details about the patients online (from the website and mobile app) and offline (interaction with staff) mode. The information includes but is not limited to name, age, sex, address, previous lab reports, and medical history. The various information collected by us assists in delivering the desired services to the user. Such information is not disclosed to any third party or outsiders except certain authorities to fulfill legal requirements and for improving our services. The user can choose to provide confidential details at their discretion.

• Securing data and confidential information

  All the confidential information we collect is stored online and can be converted and received offline as per the need and requirements. We follow standard protocols for the security of data and data encryption norms to secure sensitive details both online and offline mode. The information can be accessed by employees as and when required. We suggest users keep their accounts password-protected to prevent unauthorized access and fraudulent activities. In addition to this, Mahatma Gandhi Medical College & Hospital is bound to provide information as required by law but avoids sharing personal details with third parties.

• Purpose of collecting and disclosure of information

  The information is collected so that the user can access the various services of the Mahatma Gandhi Medical College & Hospital. Disclosure may be required to safeguard the rights and properties of the hospital and as and when required by the government and law authorities. Moreover, the information collected will not be used for promotional purposes and advertisement.

• User’s consent to the Privacy Policy

  The user using the website or any of its services hereby agrees to the terms and conditions as provided in the privacy policy. In case the user has any queries regarding the terms of the privacy policy, these will be addressed by relevant authorities promptly. Further, we value our users and are committed to provide them with the best of our services.